Refund policy
Refund Policy
Last updated: September 2, 2026
Overview
At Klarvort, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we are here to help. Please read our refund policy carefully before making a purchase.
Eligibility for Refunds
To be eligible for a refund, your item must meet the following conditions:
- The item must be returned within 30 days of the delivery date.
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- You must have a receipt or proof of purchase.
Non-Refundable Items
The following items are non-refundable:
- Gift cards
- Downloadable software or digital products
- Items marked as final sale or clearance
- Perishable goods
- Customized or personalized items
Refund Process
To initiate a refund, please follow these steps:
- Contact us at support@Klarvort.store with your order number and reason for return.
- Our team will review your request and respond within 2 business days.
- Once approved, you will receive instructions on how to return your item.
- Ship the item back to us using a trackable shipping method.
Refund Timeline
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days and credited to your original payment method.
Exchanges
If you received a defective or damaged item, we will replace it at no additional cost. Please contact us at support@Klarvort.store with photos of the damaged item.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong item sent, defective product, etc.). Original shipping charges are non-refundable.
Contact Us
If you have any questions about our refund policy, please contact us at: